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A Rewards & Recognition Self-Assessment

Rewards and recognition refer to the strategies an agency uses to acknowledge employees' contributions, performance, and commitment. They are important organizational tools for reinforcing positive behaviors and increasing employee motivation. How are they being used in your agency? Is it consistent across teams and units? Do staff feel that their work is recognized? These are important questions to explore as agencies work to engage employees and retain high performers. This Workforce Conversation Guide provides a series of questions to help your workforce team examine your current practices around rewards and recognition. Examining how employees experience rewards and recognition can help identify opportunities to better align practices with what employees value and what the agency needs.

When agencies are experiencing challenges with morale, engagement, or retention a review of how employees are rewarded and recognized can help leaders implement strategies to demonstrate they value the workforce. This guide is one of the QIC-WA’s self-assessment tools to help child welfare leaders bring together human resources professionals, analysts, and staff to look closely at existing workforce policies and practices. The questions included in this tool were developed by workforce experts and draw on research and practice in child welfare and related fields.

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References

Luthans, K. (2000). Recognition: A powerful, but often overlooked, leadership tool to improve employee performance. The Journal of Leadership Studies, 7(1), 31–39.

Stajkovic, A. D., & Luthans, F. (2003). Behavioral management and task performance in organizations: Conceptual background, meta-analysis, and test of alternative models. Personnel Psychology, 56(1), 155–194.

Updated:
September 18, 2026 12:00 PM
Published
September 21, 2026
By
Sarah Hansen
Megan Paul