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Maryland Department of Human Services

Site Intro Section Headline

The Maryland Department of Human Services operates a state-run child welfare system with more than 1200 employees and a strong local focus. They decreased state job vacancies statewide in 2023; however, several local departments are still experiencing higher than average rates that exceed 17%. They are working with the QIC-WA to identify innovative strategies to ensure that they maintain a workforce that can best meet the needs of children and families in Maryland.

three women sitting at a desk in an office having a discussion

Follow up Video Headline

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Exit Survey Tool

Help us improve our research initiatives by participating in our comprehensive exit survey. Your feedback drives continuous improvement in our quality methodologies.

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Our previous experience with members of the QIC-WA team opened our eyes to personnel data we didn’t even know we had access to, and helped us form a multidisciplinary team to work with it.

Now we get regular reports on vacancies, turnover, upcoming hires and departures, exit and stay surveys, and more. We use this information to look at trends and inform decisions about interventions to strengthen our workforce.

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a headshot of Sandra Slappey Brown
Sandra Slappey Brown
Assistant Division Director for Operations, Children, Youth and Families Division, Fairfax County Department of Family Services