Strengthen Your Child Welfare Agency with Data

Our previous experience with members of the QIC-WA team opened our eyes to personnel data we didn’t even know we had access to, and helped us form a multidisciplinary team to work with it.

Now we get regular reports on vacancies, turnover, upcoming hires and departures, exit and stay surveys, and more. We use this information to look at trends and inform decisions about interventions to strengthen our workforce.

The work with the QIC-WA team to do the needs assessment has been hugely valuable for us. Working with the team really gave us that pause to take this one step at a time as we go through the needs assessment and really think about what is it that we would like to evaluate? What is it that we have the most questions about? What is it that would really help us to have someone from the outside help us look at?

The technical assistance that we've received from the QIC-WA has been extremely helpful, so that we can have meaningful data to help us drive these decisions. It helped us to uncover some areas where we had room to improve and we're starting to make strides to get to that place of visibility and accountability as it relates to our workforce analytics.

I think the most profound thing that came out of our work was having external people come in and sit down with our staff and interview them. Hearing their voices, hearing their concerns, hearing what works well, and what doesn't work well was incredibly helpful for us on the leadership team. It made us leverage the technology so we can work smarter and not harder. I think it took being part of the project for us to get to where we're at with it today.